Hi to everyone!
TOGETHER TO LIVE IN SAFETY
My name is Roberto and I manage this beautiful hotel on Lake Como with my family.
I'm writing to tell you how the last year has profoundly changed us and made us realize what really matters:
MEET, LOVE, DISCOVER, TRAVEL, SHARE
Now we are starting to see the end of all this but we have to remain very vigilant on safety, for this reason we improved our Clean&Safe Hotel programme.
Check-in is the best time for us, when we first meet you
Here all the measures to make it safe:
You will be greeted by our smiling eyes, happy to see you
We ask you to sanitize your hands and wear your mask
Your fever will be measured
Your documents will be scanned with our phone to avoid direct contact
For the wi-fi you can scan the QR code at the reception or in your room
We'll be happy to give all the information to enjoy your stay, and you'll be able to scan the QR code with best experience on ComoLake to avoid paper maps
All the surfaces in common areas and rooms are daily sanitized with alcohol-based detergent
The common areas are daily sanitized with an ozone generator, a professional sanitiser that eliminates 99.98% of virus and the rooms are sanitised with ozone generator at each departure
The linen in the room is sanitised, as you can see from the certificate you can find in the room
We always wear masks, we sanitized our hands frequently and we would appreciate if you would do the same
We suggest you don't congregate in the common areas and in the corridors
If you have any needs or questions please ask us anything you want, we are here for you
In this unusual period of our life we create highly flexible cancellation policies for your reservation:
Don't miss the opportunity to save on your next stay. This rate is prepaid and non-refundable BUT in case of problems you have one possibility to change the dates of your stay, based on availability.
Feel free to plan now your next holiday, you have time to think about it until 3 days before your arrival.