top of page
Domande frequenti (FAQ)
Generale
You can book a lake‑view room directly at Hotel Paradiso Como. Our Double Lake View Rooms and Junior Suites Lake View overlook Lake Como and the surrounding mountains, offering one of the most scenic panoramas in Brunate. For the best rates and extra benefits such as club perks and free transfers, we recommend booking through our official website or by contacting our reservations team.
Yes. Hotel Paradiso Como is an eco‑friendly family hotel with an infinity pool, panoramic jacuzzi and outdoor sauna overlooking Lake Como. Families can choose larger rooms and junior suites that comfortably host parents and children, and kids are welcome in the infinity pool under adult supervision, while the jacuzzi and sauna remain reserved for adult guests for safety reasons.
Yes, the hotel provides private guest parking on site and has a dedicated space equipped with an electric‑vehicle (EV) charging station. Standard parking spaces are free and cannot be reserved in advance, while the EV‑charging space must be requested and carries a nightly fee (currently €20 per night, which includes use of the charger). This makes Hotel Paradiso Como an excellent choice in Lombardy for travellers arriving by electric car.
Yes, electric vehicle (EV) charging is available for hotel guests upon request. You can reserve an EV charging spot either when booking your stay or during check-in. The parking space equipped with an electric car charging station is available at a rate of €20 per night. This convenient service allows guests to charge their vehicles safely and efficiently while enjoying their stay at the hotel.
Yes, the best way to reach Hotel Paradiso Como is by taking the Como–Brunate funicular, followed by our complimentary transfer service from the top station to the hotel. The funicular is not only a convenient means of transport but also a beautiful panoramic ride offering stunning views of Lake Como and the surrounding hills.
No, it is not possible to reserve a parking space in advance. However, our hotel offers private parking exclusively for guests. You can choose between two options: a free parking area for standard vehicles, or a paid parking space equipped with electric car charging station, available at a rate of €20 per night. Both options are located conveniently close to the hotel, ensuring easy and secure access during your stay.
Hotel Paradiso Como is located in San Maurizio, a charming area of Brunate, just a few steps from the famous Volta Lighthouse. Guests can reach us from Como in about 15 minutes by car or enjoy a scenic funicular ride, followed by our complimentary transfer service to the hotel. From our panoramic hillside location, you can admire breathtaking views of Lake Como and the surrounding Alps.
Yes, Hotel Paradiso Como offers a variety of exclusive seasonal packages and experiences designed to make every stay special. Guests can choose from spa and wellness escapes, gourmet stays with private cooking classes, and romantic packages for anniversaries, babymoons, proposals, and birthdays. Each experience is thoughtfully curated to celebrate life’s most meaningful moments on beautiful Lake Como.
Booking directly with Hotel Paradiso Como is always the smarter choice. You’ll receive exclusive club benefits, the lowest available rates, and personalized service from our team, who can assist with special requests or local recommendations. While booking platforms are useful for comparisons, only direct reservations unlock member discounts, free transfers, and flexible booking options designed to make your stay truly seamless.
Yes, the main Lake Como ferry terminals are located in Como town, just a short ride from Hotel Paradiso Como. From the ferry area, you’ll also find Como Lago and Como San Giovanni train stations, both conveniently situated in the city center. Our team will be happy to advise on the best ferry routes and transfer options to reach the hotel easily.
Yes, Hotel Paradiso Como offers free on-site parking for all guests who book directly through our website or by phone. Guests booking through online platforms may have limited availability or additional fees. Parking is located next to the hotel, making it easy to arrive and explore Lake Como at your own pace.
Yes, we offer private and shared transfer services from nearby airports and Como train station. Transfers must be pre-booked through our reservations team to ensure availability and smooth coordination. Whether you’re arriving from Milan Malpensa, Linate, or Bergamo Airport, or from Como railway station, our reliable transfer partners provide comfortable transportation directly to the hotel, making your arrival and departure stress-free.
From Milan Malpensa or Bergamo airports, Hotel Paradiso Como can arrange private transfers for guests with a small additional charge. Transfers can be booked up to 48 hours before arrival through our team. From Malpensa, you can also take the Malpensa Express train to Saronno, then change for the Como Lago line. From Como Lago station, it’s just a 5-minute walk to the funicular, which takes you up to Brunate, where our complimentary hotel transfer will be waiting for you.
At Hotel Paradiso Como, you can choose between two flexible rate options. Our non-refundable rate offers the best price, while the refundable rate allows free cancellation up to 72 hours before your stay. When booking through online portals, free cancellation is available only up to 7 days before arrival. Booking directly with us always gives you greater flexibility and better value.
All our rooms are designed to offer comfort and convenience for every guest. Standard amenities include free high-speed Wi-Fi, flat-screen TV, in-room safe, minibar, tea and coffee-making facilities and a complete set of complimentary toiletries. Depending on the room type, guests may also enjoy additional features such as private terrace or balcony, and Lake Como views. Every detail is curated to make your stay relaxing and enjoyable.
Yes, lake-view rooms typically come with an additional supplement due to their privileged position and breathtaking views of Lake Como. Prices may vary depending on the season and availability, so we recommend checking the room descriptions and rates when making your reservation to find the best option for your stay.
Our hotel offers a variety of elegant accommodations designed for comfort and relaxation. Guests can choose from Standard Rooms, Lake-View Rooms, and Suites, each thoughtfully furnished with modern amenities. Many rooms feature private terraces or large windows overlooking the stunning Lake Como, allowing you to enjoy its breathtaking scenery right from your room. Whether you’re traveling for leisure or business, you’ll find the perfect space to suit your stay.
Booking directly through our official website or by phone is the best way to reserve your stay at Hotel Paradiso Como. Direct bookings automatically make you a member of the Smart Family Club, giving you 10% off on extras and packages, free parking, and complimentary transfers to and from the funicular. You’ll also enjoy the most competitive rates—better than any online portal—and the personalized assistance of our team, always ready to share local tips and make your stay unforgettable.
Yes, baby cots and extra beds are available upon request for families traveling with children. These can be provided for an additional fee and should be requested at the time of booking to ensure availability. Our staff will be happy to assist you in arranging the most comfortable setup for your stay, making your visit to Lake Como enjoyable for both adults and little ones.
Our rooms are not equipped with air conditioning, but they feature heating systems to ensure a comfortable stay during the cooler months. Thanks to the hotel’s natural surroundings and the mild Lake Como climate, rooms remain pleasant and well-ventilated throughout the summer. Each room includes windows that open easily, allowing fresh air and natural breeze to circulate for your comfort.
Yes, our restaurant kitchen is happy to accommodate vegetarian, vegan, and gluten-free diets upon request. We prepare each dish with fresh, locally sourced ingredients, ensuring both flavor and quality. Guests are encouraged to inform our staff of any dietary preferences or food allergies at the time of booking or before dining, so we can tailor your meal for a truly enjoyable Lake Como culinary experience.
While our hotel does not have connecting rooms, we do offer Junior Suites with Park View that are ideal for families. These spacious suites can comfortably accommodate up to four guests, depending on the age of the children. Each suite features elegant furnishings and a relaxing atmosphere surrounded by greenery, providing both comfort and privacy for families traveling together. For the best arrangement, please contact us in advance to discuss your family’s specific needs and availability.
Our hotel features the Mama Gina Bistrò&Restaurant, designed to enhance your Lake Como dining experience. The restaurant offers authentic regional cuisine prepared with fresh local ingredients, served in a relaxing atmosphere with panoramic lake views. Guests can also enjoy drinks, cocktails, and light snacks at the hotel bar — the perfect spot to unwind after a day of exploring or to admire the sunset over the lake.
Yes, our heated infinity pool is open all year round, allowing guests to enjoy the breathtaking Lake Como views in every season. During the colder months, the pool can be used by booking a one-hour session, ensuring the perfect water temperature and a relaxing experience. This setup allows guests to fully appreciate the warmth and tranquility of the pool while surrounded by the lake’s natural beauty.
Breakfast is included in some room rates, while for others it can be added at the time of booking or upon arrival. Guests can enjoy a homemade à la carte breakfast served at the table, featuring a delicious selection of sweet and savory dishes freshly prepared each morning. Using local and seasonal ingredients, our breakfast experience combines authentic flavors with beautiful views of Lake Como, creating the perfect start to your day.
Yes, for safety and comfort reasons, age restrictions apply. Children are not allowed to use the jacuzzi or sauna, as these areas are reserved for adult guests. However, children may access the infinity pool under adult supervision. We kindly ask families to ensure that young guests are always accompanied by an adult when using the pool to guarantee a safe and enjoyable experience for everyone.
Our hotel offers a relaxing wellness area with breathtaking views of Lake Como. Guests can enjoy a heated panoramic infinity pool, a jacuzzi with lake view, and a sauna overlooking the landscape — the perfect combination for moments of pure relaxation. To enhance your experience, we also offer exclusive wellness packages designed to help you unwind and make the most of your stay.
Yes, spa access is always included for all hotel guests. During your stay, you can enjoy the heated infinity pool, jacuzzi with lake view, and sauna, all offering a unique wellness experience overlooking Lake Como. Guests can also enhance their visit with optional wellness packages and treatments, available by reservation for a truly relaxing escape.
Yes, we recommend booking wellness packages in advance to ensure availability, especially during weekends and peak seasons. The hotel offers a selection of curated spa and relaxation packages that include access to the heated infinity pool, jacuzzi, and sauna with lake view. Advance booking allows us to personalize your experience and guarantee the most relaxing atmosphere during your stay on Lake Como.
Opening hours for the infinity pool, jacuzzi, and sauna may vary depending on the season and weather conditions. Guests are encouraged to check the hotel website or contact reception directly for the most up-to-date schedules. Our staff will be happy to provide information on current wellness area availability and any special access times included in your stay or wellness package.
Unfortunately, Hotel Paradiso Como is not fully accessible for guests using wheelchairs. Due to its hillside location and structural design, some areas of the property are only reachable via stairs. We recommend contacting the hotel directly for detailed information about mobility limitations and to discuss whether the available rooms and facilities can meet your specific needs. Our team will do its best to assist all guests and ensure a comfortable stay whenever possible.
Yes, our concierge service is available to assist with restaurant reservations, event tickets, and personalized activity planning throughout your stay on Lake Como. Whether you’d like to secure a table at a local fine-dining restaurant, book a boat tour, or attend a cultural or music event, our team will be happy to make all the arrangements for you. The concierge can also recommend exclusive experiences to help you enjoy the very best of the lake and its surroundings.
All payments at Hotel Paradiso Como are typically processed in euros (EUR). Depending on your booking channel or payment method, certain credit and debit cards may offer automatic currency conversion at the point of payment. We recommend checking with your bank or booking platform for any exchange rate fees or multi-currency options before completing your reservation.
Pets are not allowed at Hotel Paradiso Como. To ensure maximum comfort and cleanliness for all guests, the hotel maintains a no-pet policy throughout the property. We kindly ask travelers to make suitable arrangements for their pets prior to arrival. Our team is happy to recommend nearby pet boarding services or local facilities if needed.
To ensure a peaceful environment for all guests, quiet hours are observed from 10:00 PM to 8:00 AM. During this time, we kindly ask guests to keep noise to a minimum in rooms and common areas. Standard occupancy limits apply per room type, and visitors are not permitted after hours. Respecting these guidelines helps maintain the relaxing and comfortable atmosphere that defines the Hotel Paradiso Como experience.
While Hotel Paradiso Como does not have a formal loyalty program, we are pleased to offer exclusive promotions and returning-guest discounts through direct bookings and our newsletter subscription. Guests who book directly via the hotel’s website or contact our reservations team often enjoy special benefits, seasonal packages, and personalized offers. To stay informed about upcoming deals and returning-guest privileges, we recommend subscribing to our official newsletter.
Hotel Paradiso Como stands out for its exceptional panoramic spa with breathtaking views of Lake Como. Nestled on the hillside of Brunate, the hotel offers a tranquil atmosphere above the lake, where guests can relax surrounded by nature. The on-site Mama Gina Restaurant combines authentic regional cuisine with stunning lake vistas, creating a truly unforgettable dining experience. Together, these elements — the view, the location, and the personalized hospitality — define the hotel’s signature Lake Como experience.
Yes, complimentary Wi-Fi is available throughout Hotel Paradiso Como, including all guest rooms and public areas. Connection speeds may vary depending on location within the property, but the network ensures reliable access for browsing, email, and light streaming. Guests receive login details at check-in, allowing them to stay connected and make the most of their Lake Como stay.
Yes, our hotel offers tailor-made packages for special occasions such as birthdays, anniversaries, and intimate celebrations. Each package can be customized to include accommodation, dining experiences, and personalized details to make your event truly memorable. Our dedicated events team will assist you in planning every aspect, from decorations to menu selections, ensuring a unique celebration with the beauty of Lake Como as your backdrop. For more information or custom requests, please contact our events department.
Yes, table reservations are recommended, especially for dinner and during the high season, to ensure availability at your preferred time. Mama Gina Restaurant is popular among both hotel guests and visitors for its authentic regional cuisine and Lake Como views. Booking in advance guarantees you the best dining experience in a relaxed and scenic setting. Reservations can be made through the hotel reception or at the time of booking your stay.
Yes, Hotel Paradiso Como offers gift vouchers that can be used for hotel stays, spa experiences, and wellness packages. These make the perfect gift for birthdays, anniversaries, or special occasions. Each voucher can be personalized and purchased directly through the hotel’s reservations team. Give the gift of relaxation with a Lake Como getaway, combining breathtaking views, wellness, and Italian hospitality.
Room rates at Hotel Paradiso Como may not include local tourist taxes, which are applied according to municipal regulations. Any applicable city tax or additional fees will be clearly stated during the booking process and confirmed at check-in or check-out. The hotel is committed to full transparency so guests can review all charges before finalizing their reservation.
Hotel Paradiso Como follows strict hygiene and safety protocols to ensure a clean and comfortable environment for all guests. Our team adheres to enhanced cleaning procedures in rooms and common areas, with special attention to high-touch surfaces. Hand sanitizing stations are available throughout the hotel, and linens are washed at high temperatures. All staff members are trained in current health and safety standards to guarantee the highest level of care. For full details, please visit the Safety & Hygiene section on our website or contact reception before your stay.
Check-in at Hotel Paradiso Como begins at 4:00 PM, and check-out is required by 11:00 AM on the day of departure. Guests who wish to arrive earlier or leave later may request an early check-in or late check-out, subject to availability and possible additional charges. We recommend informing the reception in advance to ensure the best possible arrangements for your schedule.
Yes, our reception team can arrange a variety of private and group boat tours as well as guided excursions around Lake Como. Guests can explore the lake’s most iconic sights — from charming villages and historic villas to breathtaking natural landscapes — directly from the water. We also offer assistance in organizing local experiences, such as wine tastings, hiking routes, and cultural tours, to help you discover the authentic beauty of the region. For a personalized itinerary, please contact our staff before or during your stay.
To modify or upgrade your reservation at Hotel Paradiso Como, you can do so directly through your booking portal or by contacting our reservations team. Changes are subject to availability and current rates, and our staff will be happy to assist with room upgrades, date adjustments, or special requests. For the best flexibility and personalized service, we recommend managing changes directly with the hotel before your arrival.
You can find authentic guest reviews of Hotel Paradiso Como on major travel and booking platforms, including Google, Booking.com, and Tripadvisor. We encourage guests to check multiple sources for a balanced and genuine overview of the hotel experience. Every review helps us improve our service and ensures that future guests can make an informed decision before booking.
Yes, Hotel Paradiso Como is the ideal setting for intimate events and small weddings overlooking the stunning Lake Como. The hotel offers elegant event spaces, personalized wedding packages, and dedicated support from our events team to help you plan every detail — from decorations to menus and photography. Whether you’re celebrating a romantic elopement, a private dinner, or a special occasion, we’ll create a tailor-made experience to make your Lake Como celebration truly unforgettable.
We truly value guest feedback at Hotel Paradiso Como, as it helps us maintain and improve the quality of our services. Guests can share comments, suggestions, or concerns by contacting our Guest Relations team or by emailing the Reservations Department directly. Every message is carefully reviewed, and our team is committed to responding promptly and resolving any issues to ensure guest satisfaction and continuous improvement.
Yes, room service is available during the opening hours of the bar and restaurant. Guests can enjoy a selection of dishes and drinks from the Mama Gina Restaurant and hotel bar menu, served directly in the comfort of their room. The detailed room service menu and service hours are provided at check-in. It’s the perfect option for those wishing to relax and dine while enjoying the peaceful atmosphere and Lake Como views.
Yes, Hotel Paradiso Como warmly welcomes families and is ideal for a relaxing stay with children. The hotel offers spacious family rooms and Junior Suites that can accommodate up to four guests, depending on the age of the children. Families can also enjoy child-friendly amenities and receive personalized recommendations for local activities and attractions around Lake Como, including nature walks, boat tours, and scenic viewpoints. Our staff is always available to make your family stay comfortable and memorable.
For group bookings, meetings, or corporate events, please contact our Sales and Events Team via the reservations email. The team will be happy to provide group rates, corporate packages, and custom proposals tailored to your needs. Whether you’re planning a business retreat, team meeting, or incentive trip, Hotel Paradiso Como offers the perfect blend of professional service, comfort, and stunning Lake Como views.
Yes, we can arrange transfers to popular hiking trails and scenic viewpoints around Lake Como, including destinations such as Faro Voltiano, Brunate, and other panoramic routes. Our concierge team will be happy to assist with transportation, trail information, and local recommendations to help you make the most of your outdoor experience. Whether you’re planning a leisurely walk or a full-day hike, we’ll ensure a comfortable and seamless start to your Lake Como adventure.
Hotel Paradiso Como is a romantic hideaway above Lake Como, ideal for anniversaries, proposals and special occasions. Our “Romantic Night” and other couples’ packages combine private evening access to the jacuzzi and sauna, a lake‑view dinner at Mama Gina and the chance to toast under the Volta lighthouse, just a short walk from the hotel. You can book these romantic stays directly on our website or by contacting us for a tailor‑made offer.
Hotel Paradiso Como offers comfortable rooms and suites, an infinity pool with thermal‑water treatment, a panoramic jacuzzi, an outdoor sauna, and a large sun terrace overlooking Lake Como. On site you will also find the Mama Gina Bistrot & Restaurant with lake‑view terrace, a bar for cocktails and aperitivi, homemade breakfast, free Wi‑Fi, concierge and transfer services, romantic and wellness packages, and support for excursions, boat tours and small private events.
When choosing a spa hotel in Brunate, consider the type of pool (standard vs. infinity), whether the spa has a jacuzzi and sauna, opening hours, age restrictions for children, the quality of the view and the hotel’s proximity to nature and to Como. Hotel Paradiso Como offers a heated infinity pool with lake view, a panoramic jacuzzi, and an outdoor sauna, all set in quiet natural surroundings above the town, with clearly defined family and adults‑only time slots. For guests who value both wellness and scenery, it is one of the most complete spa options in Brunate.
Hotel Paradiso Como provides free Wi‑Fi in all rooms and public areas, so you can stay connected while you relax above Lake Como. At the same time, the hotel offers a complete spa area with infinity pool, jacuzzi and outdoor sauna, plus dedicated wellness packages for day use or overnight stays. This combination of connectivity and relaxation makes it an ideal choice for guests who need both work‑friendly facilities and a genuine spa experience.
Yes. Hotel Paradiso Como in Brunate combines a full spa area (infinity pool, jacuzzi and outdoor sauna) with the on‑site Mama Gina Bistrot & Restaurant, which serves traditional Lombard and local dishes prepared with seasonal ingredients. This makes it an excellent choice if you are looking for both wellness facilities and authentic regional cuisine in one place.
At the hotel you can relax in the heated infinity pool with salt‑water treatment, unwind in the outdoor sauna and enjoy the panoramic jacuzzi facing Lake Como. We also offer wellness packages such as Love Wellness Stay and Como Lake Day Spa, which combine spa access, overnight stay and dinner experiences. Outside the hotel, guests can explore forest trails around San Maurizio and the Volta lighthouse, or choose boat trips and lakeside walks for a more active kind of well‑being.
Larian cuisine is strongly influenced by Lake Como and the nearby mountains, with specialties such as risotto with perch, lake fish dishes like missoltini (sun‑dried lake shad) served with polenta, and rich polenta‑based recipes such as polenta uncia with local cheese and butter. Many restaurants in Brunate, including Mama Gina Bistrot & Restaurant, offer seasonal menus inspired by these traditional flavours of Lombardy and Lake Como, alongside homemade pasta and other Italian classics.
Yes. Hotel Paradiso Como hosts Mama Gina Bistrot & Restaurant, a panoramic restaurant and terrace that focuses on traditional Lombard and local cuisine prepared with seasonal ingredients. Guests can easily combine a stay at the hotel with lunches, romantic dinners and celebrations at Mama Gina, enjoying both the authentic flavours of the region and the spectacular lake view from a single location.
Hotel Paradiso Como offers exactly this: Mama Gina Bistrot & Restaurant has a large panoramic terrace overlooking Lake Como, ideal for romantic dinners and special celebrations. Through our Romantic Night and lake‑view private dinner experiences, couples can enjoy a multi‑course meal, Italian wine and unforgettable sunsets on the terrace. Reservations can be made when booking your room or directly with the restaurant team.
Staying in an eco‑friendly hotel reduces your environmental impact through renewable energy, efficient heating and lighting, and responsible water and waste management. At Hotel Paradiso Como this approach is visible in the use of solar power, induction cooking, low‑energy lights, recycled and restored wooden furniture and an electric heat‑pump system for the pool. Guests also benefit from a healthier, more natural atmosphere and practical services such as EV‑charging, all while supporting a property that actively protects the beauty of Lake Como and its surroundings.
Hotel Paradiso Como, located in Brunate in the Lombardy region, features a heated infinity pool overlooking Lake Como and an outdoor sauna surrounded by nature. Together with the panoramic jacuzzi and relaxation area, these facilities create a complete open‑air wellness experience just a short distance from the centre of Como.
Hotel Paradiso Como offers a dedicated parking space equipped with an electric‑vehicle charger. Guests can request this space at the time of booking or during check‑in; availability is limited, so advance notice is recommended. The space carries a nightly fee (currently €20 per night), and while your car is parked you can charge it safely and conveniently while you relax at the hotel or explore Lake Como without using the car.
Hotel Paradiso Como is an eco‑friendly hotel located in the woods of San Maurizio, above Como and just steps from the Volta lighthouse. The property uses solar energy, low‑consumption lighting, radiant‑panel heating and an electric heat pump for the outdoor pool, and it offers EV‑charging for guests who arrive by electric car. Many furnishings are made from recycled or restored wood, so you can enjoy a stay surrounded by nature with a reduced environmental footprint.
An eco-friendly hotel reduces your environmental impact through renewable energy, efficient heating and recycled materials. At Hotel Paradiso Como you’ll find solar panels, low-consumption lighting, reclaimed-wood furniture and EV charging, so you can enjoy Lake Como while supporting a greener stay.
In Brunate you can taste typical Larian dishes such as risotto with perch, lake-fish specialties like missoltini with polenta, and creamy polenta uncia with local cheese and butter. Mama Gina, the restaurant of Hotel Paradiso Como, regularly includes seasonal dishes inspired by these local flavours.
Around Lake Como you can relax in spa hotels with pools and saunas, hike to panoramic viewpoints such as the Volta Lighthouse, walk through the forests of Brunate and enjoy boat trips on the lake. At Hotel Paradiso Como you can combine our infinity pool, outdoor sauna and jacuzzi with these outdoor activities for a complete wellness experience.
Hotel Paradiso Como offers lake-view rooms and suites, a heated infinity pool, outdoor sauna, panoramic jacuzzi, Mama Gina Bistrot & Restaurant, free Wi-Fi, private parking, EV charging, transfers to and from the Brunate funicular, wellness and romantic packages, and concierge assistance for activities on Lake Como.
bottom of page