Question 1

Does Hotel Paradiso Como in Brunate offer rooms with reclaimed‑wood furniture?

Accepted Answer

Yes. Hotel Paradiso Como was redesigned as a sustainable boutique hotel, and many interiors feature reclaimed wood and restored vintage furniture, creating a warm, eco‑friendly atmosphere without sacrificing modern comfort.

Question 2

Where can I book a lake‑view room in Brunate?

Accepted Answer

You can book a lake‑view room directly at Hotel Paradiso Como. Our Double Lake View Rooms and Junior Suites Lake View overlook Lake Como and the surrounding mountains, offering one of the most scenic panoramas in Brunate. For the best rates and extra benefits such as club perks and free transfers, we recommend booking through our official website or by contacting our reservations team.

Question 3

Is Hotel Paradiso Como a family‑friendly hotel with pool and wellness facilities in Brunate?

Accepted Answer

Yes. Hotel Paradiso Como is an eco‑friendly family hotel with an infinity pool, panoramic jacuzzi and outdoor sauna overlooking Lake Como. Families can choose larger rooms and junior suites that comfortably host parents and children, and kids are welcome in the infinity pool under adult supervision, while the jacuzzi and sauna remain reserved for adult guests for safety reasons.

Question 4

Does Hotel Paradiso Como in Lombardy offer parking and electric car charging?

Accepted Answer

Yes, the hotel provides private guest parking on site and has a dedicated space equipped with an electric‑vehicle (EV) charging station. Standard parking spaces are free and cannot be reserved in advance, while the EV‑charging space must be requested and carries a nightly fee (currently €20 per night, which includes use of the charger). This makes Hotel Paradiso Como an excellent choice in Lombardy for travellers arriving by electric car.

Question 5

Are EV chargers available?

Accepted Answer

Yes, electric vehicle (EV) charging is available for hotel guests upon request. You can reserve an EV charging spot either when booking your stay or during check-in. The parking space equipped with an electric car charging station is available at a rate of €20 per night. This convenient service allows guests to charge their vehicles safely and efficiently while enjoying their stay at the hotel.

Question 6

Is there public transport to the hotel?

Accepted Answer

Yes, the best way to reach Hotel Paradiso Como is by taking the Como–Brunate funicular, followed by our complimentary transfer service from the top station to the hotel. The funicular is not only a convenient means of transport but also a beautiful panoramic ride offering stunning views of Lake Como and the surrounding hills.

Question 7

Do I need to reserve a parking space?

Accepted Answer

No, it is not possible to reserve a parking space in advance. However, our hotel offers private parking exclusively for guests. You can choose between two options: a free parking area for standard vehicles, or a paid parking space equipped with electric car charging station, available at a rate of €20 per night. Both options are located conveniently close to the hotel, ensuring easy and secure access during your stay.

Question 8

Where is Hotel Paradiso Como located?

Accepted Answer

Hotel Paradiso Como is located in San Maurizio, a charming area of Brunate, just a few steps from the famous Volta Lighthouse. Guests can reach us from Como in about 15 minutes by car or enjoy a scenic funicular ride, followed by our complimentary transfer service to the hotel. From our panoramic hillside location, you can admire breathtaking views of Lake Como and the surrounding Alps.

Question 9

What payment methods are accepted?

Accepted Answer

Hotel Paradiso Como accepts all major credit and debit cards for your convenience. If you need corporate billing or have special payment requests, our reservations team will be happy to assist you directly. Booking with us ensures a smooth and secure payment experience from start to finish.

Question 10

Do you offer seasonal packages or romantic getaways?

Accepted Answer

Yes, Hotel Paradiso Como offers a variety of exclusive seasonal packages and experiences designed to make every stay special. Guests can choose from spa and wellness escapes, gourmet stays with private cooking classes, and romantic packages for anniversaries, babymoons, proposals, and birthdays. Each experience is thoughtfully curated to celebrate life’s most meaningful moments on beautiful Lake Como.

Question 11

Is it better to book directly or use booking platforms?

Accepted Answer

Booking directly with Hotel Paradiso Como is always the smarter choice. You’ll receive exclusive club benefits, the lowest available rates, and personalized service from our team, who can assist with special requests or local recommendations. While booking platforms are useful for comparisons, only direct reservations unlock member discounts, free transfers, and flexible booking options designed to make your stay truly seamless.

Question 12

Are there ferry stops nearby on Lake Como?

Accepted Answer

Yes, the main Lake Como ferry terminals are located in Como town, just a short ride from Hotel Paradiso Como. From the ferry area, you’ll also find Como Lago and Como San Giovanni train stations, both conveniently situated in the city center. Our team will be happy to advise on the best ferry routes and transfer options to reach the hotel easily.

Question 13

Does the hotel have parking? Is it free?

Accepted Answer

Yes, Hotel Paradiso Como offers free on-site parking for all guests who book directly through our website or by phone. Guests booking through online platforms may have limited availability or additional fees. Parking is located next to the hotel, making it easy to arrive and explore Lake Como at your own pace.

Question 14

Do you offer airport or train station transfers?

Accepted Answer

Yes, we offer private and shared transfer services from nearby airports and Como train station. Transfers must be pre-booked through our reservations team to ensure availability and smooth coordination. Whether you’re arriving from Milan Malpensa, Linate, or Bergamo Airport, or from Como railway station, our reliable transfer partners provide comfortable transportation directly to the hotel, making your arrival and departure stress-free.

Question 15

How do I get there from Milan Malpensa or Bergamo airports?

Accepted Answer

From Milan Malpensa or Bergamo airports, Hotel Paradiso Como can arrange private transfers for guests with a small additional charge. Transfers can be booked up to 48 hours before arrival through our team. From Malpensa, you can also take the Malpensa Express train to Saronno, then change for the Como Lago line. From Como Lago station, it’s just a 5-minute walk to the funicular, which takes you up to Brunate, where our complimentary hotel transfer will be waiting for you.

Question 16

Do you provide invoices and corporate billing?

Accepted Answer

Yes, request an invoice at check-out or contact reservations in advance for corporate billing arrangements.

Question 17

What is the cancellation policy?

Accepted Answer

At Hotel Paradiso Como, you can choose between two flexible rate options. Our non-refundable rate offers the best price, while the refundable rate allows free cancellation up to 72 hours before your stay. When booking through online portals, free cancellation is available only up to 7 days before arrival. Booking directly with us always gives you greater flexibility and better value.

Question 18

What in-room amenities are provided?

Accepted Answer

All our rooms are designed to offer comfort and convenience for every guest. Standard amenities include free high-speed Wi-Fi, flat-screen TV, in-room safe, minibar, tea and coffee-making facilities and a complete set of complimentary toiletries. Depending on the room type, guests may also enjoy additional features such as private terrace or balcony, and Lake Como views. Every detail is curated to make your stay relaxing and enjoyable.

Question 19

Are lake view rooms more expensive?

Accepted Answer

Yes, lake-view rooms typically come with an additional supplement due to their privileged position and breathtaking views of Lake Como. Prices may vary depending on the season and availability, so we recommend checking the room descriptions and rates when making your reservation to find the best option for your stay.

Question 20

What room types does the hotel offer?

Accepted Answer

Our hotel offers a variety of elegant accommodations designed for comfort and relaxation. Guests can choose from Standard Rooms, Lake-View Rooms, and Suites, each thoughtfully furnished with modern amenities. Many rooms feature private terraces or large windows overlooking the stunning Lake Como, allowing you to enjoy its breathtaking scenery right from your room. Whether you’re traveling for leisure or business, you’ll find the perfect space to suit your stay.

Question 21

How do I book a room at Hotel Paradiso Como?

Accepted Answer

Booking directly through our official website or by phone is the best way to reserve your stay at Hotel Paradiso Como. Direct bookings automatically make you a member of the Smart Family Club, giving you 10% off on extras and packages, free parking, and complimentary transfers to and from the funicular. You’ll also enjoy the most competitive rates—better than any online portal—and the personalized assistance of our team, always ready to share local tips and make your stay unforgettable.

Question 22

Can you provide baby cots or extra beds?

Accepted Answer

Yes, baby cots and extra beds are available upon request for families traveling with children. These can be provided for an additional fee and should be requested at the time of booking to ensure availability. Our staff will be happy to assist you in arranging the most comfortable setup for your stay, making your visit to Lake Como enjoyable for both adults and little ones.

Question 23

Are rooms air-conditioned and heated?

Accepted Answer

Our rooms are not equipped with air conditioning, but they feature heating systems to ensure a comfortable stay during the cooler months. Thanks to the hotel’s natural surroundings and the mild Lake Como climate, rooms remain pleasant and well-ventilated throughout the summer. Each room includes windows that open easily, allowing fresh air and natural breeze to circulate for your comfort.

Question 24

Do you cater for vegetarian, vegan and gluten-free diets?

Accepted Answer

Yes, our restaurant kitchen is happy to accommodate vegetarian, vegan, and gluten-free diets upon request. We prepare each dish with fresh, locally sourced ingredients, ensuring both flavor and quality. Guests are encouraged to inform our staff of any dietary preferences or food allergies at the time of booking or before dining, so we can tailor your meal for a truly enjoyable Lake Como culinary experience.

Question 25

Do you offer family or connecting rooms?

Accepted Answer

While our hotel does not have connecting rooms, we do offer Junior Suites with Park View that are ideal for families. These spacious suites can comfortably accommodate up to four guests, depending on the age of the children. Each suite features elegant furnishings and a relaxing atmosphere surrounded by greenery, providing both comfort and privacy for families traveling together. For the best arrangement, please contact us in advance to discuss your family’s specific needs and availability.

Question 26

What restaurants and bars are on site?

Accepted Answer

Our hotel features the Mama Gina Bistrò&Restaurant, designed to enhance your Lake Como dining experience. The restaurant offers authentic regional cuisine prepared with fresh local ingredients, served in a relaxing atmosphere with panoramic lake views. Guests can also enjoy drinks, cocktails, and light snacks at the hotel bar — the perfect spot to unwind after a day of exploring or to admire the sunset over the lake.

Question 27

Is the pool open year-round?

Accepted Answer

Yes, our heated infinity pool is open all year round, allowing guests to enjoy the breathtaking Lake Como views in every season. During the colder months, the pool can be used by booking a one-hour session, ensuring the perfect water temperature and a relaxing experience. This setup allows guests to fully appreciate the warmth and tranquility of the pool while surrounded by the lake’s natural beauty.

Question 28

Is breakfast included in my rate?

Accepted Answer

Breakfast is included in some room rates, while for others it can be added at the time of booking or upon arrival. Guests can enjoy a homemade à la carte breakfast served at the table, featuring a delicious selection of sweet and savory dishes freshly prepared each morning. Using local and seasonal ingredients, our breakfast experience combines authentic flavors with beautiful views of Lake Como, creating the perfect start to your day.

Question 29

Are there age restrictions for spa and pool use?

Accepted Answer

Yes, for safety and comfort reasons, age restrictions apply. Children are not allowed to use the jacuzzi or sauna, as these areas are reserved for adult guests. However, children may access the infinity pool under adult supervision. We kindly ask families to ensure that young guests are always accompanied by an adult when using the pool to guarantee a safe and enjoyable experience for everyone.

Question 30

What are the pool and spa facilities?

Accepted Answer

Our hotel offers a relaxing wellness area with breathtaking views of Lake Como. Guests can enjoy a heated panoramic infinity pool, a jacuzzi with lake view, and a sauna overlooking the landscape — the perfect combination for moments of pure relaxation. To enhance your experience, we also offer exclusive wellness packages designed to help you unwind and make the most of your stay.

Question 31

Is spa access included with the room?

Accepted Answer

Yes, spa access is always included for all hotel guests. During your stay, you can enjoy the heated infinity pool, jacuzzi with lake view, and sauna, all offering a unique wellness experience overlooking Lake Como. Guests can also enhance their visit with optional wellness packages and treatments, available by reservation for a truly relaxing escape.

Question 32

Do I need to book spa treatments in advance?

Accepted Answer

Yes, we recommend booking wellness packages in advance to ensure availability, especially during weekends and peak seasons. The hotel offers a selection of curated spa and relaxation packages that include access to the heated infinity pool, jacuzzi, and sauna with lake view. Advance booking allows us to personalize your experience and guarantee the most relaxing atmosphere during your stay on Lake Como.

Question 33

What are the pool and spa opening hours?

Accepted Answer

Opening hours for the infinity pool, jacuzzi, and sauna may vary depending on the season and weather conditions. Guests are encouraged to check the hotel website or contact reception directly for the most up-to-date schedules. Our staff will be happy to provide information on current wellness area availability and any special access times included in your stay or wellness package.

Question 34

Is the hotel accessible for guests with reduced mobility?

Accepted Answer

Unfortunately, Hotel Paradiso Como is not fully accessible for guests using wheelchairs. Due to its hillside location and structural design, some areas of the property are only reachable via stairs. We recommend contacting the hotel directly for detailed information about mobility limitations and to discuss whether the available rooms and facilities can meet your specific needs. Our team will do its best to assist all guests and ensure a comfortable stay whenever possible.

Question 35

Can the concierge book tickets and restaurant reservations?

Accepted Answer

Yes, our concierge service is available to assist with restaurant reservations, event tickets, and personalized activity planning throughout your stay on Lake Como. Whether you’d like to secure a table at a local fine-dining restaurant, book a boat tour, or attend a cultural or music event, our team will be happy to make all the arrangements for you. The concierge can also recommend exclusive experiences to help you enjoy the very best of the lake and its surroundings.

Question 36

Do you accept multiple currencies?

Accepted Answer

All payments at Hotel Paradiso Como are typically processed in euros (EUR). Depending on your booking channel or payment method, certain credit and debit cards may offer automatic currency conversion at the point of payment. We recommend checking with your bank or booking platform for any exchange rate fees or multi-currency options before completing your reservation.

Question 37

What is the pet policy?

Accepted Answer

Pets are not allowed at Hotel Paradiso Como. To ensure maximum comfort and cleanliness for all guests, the hotel maintains a no-pet policy throughout the property. We kindly ask travelers to make suitable arrangements for their pets prior to arrival. Our team is happy to recommend nearby pet boarding services or local facilities if needed.

Question 38

What are the hotel’s quiet hours and guest rules?

Accepted Answer

To ensure a peaceful environment for all guests, quiet hours are observed from 10:00 PM to 8:00 AM. During this time, we kindly ask guests to keep noise to a minimum in rooms and common areas. Standard occupancy limits apply per room type, and visitors are not permitted after hours. Respecting these guidelines helps maintain the relaxing and comfortable atmosphere that defines the Hotel Paradiso Como experience.

Question 39

Do you have a loyalty program or returning-guest discounts?

Accepted Answer

While Hotel Paradiso Como does not have a formal loyalty program, we are pleased to offer exclusive promotions and returning-guest discounts through direct bookings and our newsletter subscription. Guests who book directly via the hotel’s website or contact our reservations team often enjoy special benefits, seasonal packages, and personalized offers. To stay informed about upcoming deals and returning-guest privileges, we recommend subscribing to our official newsletter.

Question 40

What experiences make this hotel unique on Lake Como?

Accepted Answer

Hotel Paradiso Como stands out for its exceptional panoramic spa with breathtaking views of Lake Como. Nestled on the hillside of Brunate, the hotel offers a tranquil atmosphere above the lake, where guests can relax surrounded by nature. The on-site Mama Gina Restaurant combines authentic regional cuisine with stunning lake vistas, creating a truly unforgettable dining experience. Together, these elements — the view, the location, and the personalized hospitality — define the hotel’s signature Lake Como experience.

Question 41

Is Wi-Fi available and free in rooms?

Accepted Answer

Yes, complimentary Wi-Fi is available throughout Hotel Paradiso Como, including all guest rooms and public areas. Connection speeds may vary depending on location within the property, but the network ensures reliable access for browsing, email, and light streaming. Guests receive login details at check-in, allowing them to stay connected and make the most of their Lake Como stay.

Question 42

Do you offer event or celebration packages?

Accepted Answer

Yes, our hotel offers tailor-made packages for special occasions such as birthdays, anniversaries, and intimate celebrations. Each package can be customized to include accommodation, dining experiences, and personalized details to make your event truly memorable. Our dedicated events team will assist you in planning every aspect, from decorations to menu selections, ensuring a unique celebration with the beauty of Lake Como as your backdrop. For more information or custom requests, please contact our events department.

Question 43

Do I need to reserve a table at Mama Gina?

Accepted Answer

Yes, table reservations are recommended, especially for dinner and during the high season, to ensure availability at your preferred time. Mama Gina Restaurant is popular among both hotel guests and visitors for its authentic regional cuisine and Lake Como views. Booking in advance guarantees you the best dining experience in a relaxed and scenic setting. Reservations can be made through the hotel reception or at the time of booking your stay.

Question 44

Do you offer gift vouchers or spa vouchers?

Accepted Answer

Yes, Hotel Paradiso Como offers gift vouchers that can be used for hotel stays, spa experiences, and wellness packages. These make the perfect gift for birthdays, anniversaries, or special occasions. Each voucher can be personalized and purchased directly through the hotel’s reservations team. Give the gift of relaxation with a Lake Como getaway, combining breathtaking views, wellness, and Italian hospitality.

Question 45

Are taxes and tourist fees included in the rate?

Accepted Answer

Room rates at Hotel Paradiso Como may not include local tourist taxes, which are applied according to municipal regulations. Any applicable city tax or additional fees will be clearly stated during the booking process and confirmed at check-in or check-out. The hotel is committed to full transparency so guests can review all charges before finalizing their reservation.

Question 46

What hygiene and safety measures are in place?

Accepted Answer

Hotel Paradiso Como follows strict hygiene and safety protocols to ensure a clean and comfortable environment for all guests. Our team adheres to enhanced cleaning procedures in rooms and common areas, with special attention to high-touch surfaces. Hand sanitizing stations are available throughout the hotel, and linens are washed at high temperatures. All staff members are trained in current health and safety standards to guarantee the highest level of care. For full details, please visit the Safety & Hygiene section on our website or contact reception before your stay.

Question 47

What are check-in and check-out times?

Accepted Answer

Check-in at Hotel Paradiso Como begins at 4:00 PM, and check-out is required by 11:00 AM on the day of departure. Guests who wish to arrive earlier or leave later may request an early check-in or late check-out, subject to availability and possible additional charges. We recommend informing the reception in advance to ensure the best possible arrangements for your schedule.

Question 48

Do you organize Lake Como boat tours or excursions?

Accepted Answer

Yes, our reception team can arrange a variety of private and group boat tours as well as guided excursions around Lake Como. Guests can explore the lake’s most iconic sights — from charming villages and historic villas to breathtaking natural landscapes — directly from the water. We also offer assistance in organizing local experiences, such as wine tastings, hiking routes, and cultural tours, to help you discover the authentic beauty of the region. For a personalized itinerary, please contact our staff before or during your stay.

Question 49

How do I change or upgrade my reservation?

Accepted Answer

To modify or upgrade your reservation at Hotel Paradiso Como, you can do so directly through your booking portal or by contacting our reservations team. Changes are subject to availability and current rates, and our staff will be happy to assist with room upgrades, date adjustments, or special requests. For the best flexibility and personalized service, we recommend managing changes directly with the hotel before your arrival.

Question 50

Where can I read genuine guest reviews?

Accepted Answer

You can find authentic guest reviews of Hotel Paradiso Como on major travel and booking platforms, including Google, Booking.com, and Tripadvisor. We encourage guests to check multiple sources for a balanced and genuine overview of the hotel experience. Every review helps us improve our service and ensures that future guests can make an informed decision before booking.

Question 51

Can I host a private event or small wedding at the hotel?

Question 52

How can I leave feedback or file a complaint after my stay?

Question 53

Is room service available?

Question 54

Is Hotel Paradiso Como family-friendly?

Question 55

Who do I contact for group bookings or corporate events?

Question 56

Are hiking and viewpoint transfers available?

Question 57

Where can I book a romantic stay near Lake Como with spa and dinner with a view?

Question 58

What services does Hotel Paradiso Como in Brunate offer during a stay?

Question 59

How should I choose a hotel with spa and pool in Brunate, and how does Hotel Paradiso Como compare?

Question 60

Where can I find a hotel in Brunate with free Wi‑Fi and spa services?

Question 61

Is there a hotel in Brunate with traditional Larian cuisine and a spa?

Question 62

What wellness activities can I enjoy at and around Hotel Paradiso Como on Lake Como?

Question 63

Which traditional Larian dishes can I taste in Brunate, and does Mama Gina serve them?

Question 64

Is there a hotel in Brunate with a traditional Larian restaurant on site?